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CLRC offers its member constituents (including members of our five participating library systems and individual members) access to the entire lynda.com training library at no charge.

For more information on how to request an access code, please click here

Do you dread difficult conversations? Avoiding conflict doesn’t save relationships. Managing conflict makes them stronger. Learn the tools that turn conflicts into positive outcomes in this workshop-style course with LinkedIn vice president, philosopher of leadership, and influencer Fred Kofman. He takes a real-life story of conflict and shows how careful listening, negotiation, and commitment can turn opponents into allies and create a renewed shared purpose.

View this entire Fred Kofman on Managing Conflict and more in the lynda.com library.

CLRC’s subscription to lynda.com is a service of the Empire State Library Network, and is supported by Regional Bibliographic Data Bases and Interlibrary Resources Sharing (RBDB) funds.