Did you ever get stuck in a surprise(!) contentious conversation? Did someone say something somewhere that put you in the spot? Was the spot in public? We have all had those unexpected conversations that made us uncomfortable. This workshop will show you how to keep the conversation in your favor. Experienced educator, coach & keynote…
Webinar Description: This is a digital workshop designed for library staff looking to elevate their reference desk interactions by using digital resources effectively. Zoom will be used to facilitate the session in order to accommodate a wider audience. Participants will explore best practices in reference interviewing. There will be time allotted at the end of…
CLRC is providing a coach bus from Syracuse that stops in Utica and Herkimer. Join colleagues and library patrons, Friends, and supporters in Albany to advocate for Libraries in meetings with regional state senators, assembly members, and representatives. The bus has a capacity of 56 passengers, in the event we hit capacity we will start…
Generative AI is transforming the library profession, unlocking new opportunities for accessibility, content creation, and operational efficiency. Yet, this technological shift also introduces complex ethical challenges that resist simple solutions. Intellectual property disputes, the environmental toll of AI, transparency, and equity concerns require librarians to move beyond instinctive reactions and engage with these issues using…
The Andrew Heiskell Braille and Talking Book Library is a branch of the New York Public Library (NYPL) and the National Library Service for the Blind and Print Disabled (NLS) that provides FREE accessible reading material for patrons who are blind, low vision, physically disabled, print disabled, or otherwise unable to read print, to patrons…
In today’s competitive world, it is more important than ever to have an impressive online presence. Librarians with an established platform and personal brand are the ones who get noticed … and hired. This hands-on webinar will walk you through how to create your own personal brand development plan, establish your online persona, manage your…
Webinar Description: In this webinar, I will briefly share my professional journey with ADHD in digital project management, detailing the coping mechanisms I developed before and after my very recent diagnosis. The focus will be on how these strategies have been helpful in managing projects, and the mistakes encountered along the way. Prior to my…
Please join LILRC for a moderated panel discussion on the topic of diversity in children’s literature and publishing. Our guest speakers are: Bobbie Bensur, the Director of Children's & Teen Services (CATS) & Paw Prints Publishing at Baker & Taylor. Cheryl Willis Hudson, an award-winning author, co-founder and editorial director of Just Us Books. Vicki Weber, the Chief…
Everyone enjoys a story, including our political leaders. We will help you develop compelling narratives that highlight your library’s value to government stakeholders. This workshop will teach you how to craft persuasive messages and deliver them with impact. It is an opportunity to let your patrons tell your story. Presented by: The current Government Relations…
The policies of a library help to create the library’s environment for staff and patrons. Effective library policies are essential for setting clear expectations, defining responsibilities, and establishing boundaries. Unfortunately, policies often focus on negatives, rather than positives and may unintentionally target (and harm) specific populations. Using several policies that a library has – dress…