Informational session about the digital navigator program model, tools, and communities of practice. Discover best practices, critical aptitudes, program workflow processes, and outreach strategies learned from a wide community of digital navigator programs across the nation. We’ll explore ways in which the digital navigator model has been adapted for specific audiences, client success stories, and…
Library marketing activities should always be informed with user data. When conducting market research, you don't need a large sample to see the "big" picture. Developing scalable micro assessments such as mini surveys, usability studies, interviews, and focus groups with only a few questions can add value to your library's marketing and outreach efforts. With…
The process of crafting a legally compliant employee handbook can be a daunting task. this program will cover critical issues such as identifying the purpose of the handbook, preparing to draft the handbook, including a review all existing policies and drafting an outline, exploring the contents of the handbook, common drafting mistakes to be avoided, how to disseminate the handbook and updating and…
Having a Gay-Straight Alliance (GSA) available for members of the LGBTQ+ community is essential. This program helps participants learn how to successfully start up, and further develop, their own GSA. Specific items to be addressed include: Understanding the need for a GSA Gaining the support of administrators/leaders Recruiting members & spreading awareness of your GSA…
Join LILRC as we welcome award-winning Young Adult author Deb Caletti to speak on her latest novel, True Life in Uncanny Valley. From the acclaimed author of A Heart in a Body in the World comes the gripping story of a girl living a lie in order to find the truth about her family and herself. Eleanor, like…
Since the advent of smartphones, and their subsequent development into pocket-sized computers, PDAs, and virtual assistants, it has become possible to harness the power of the internet to communicate from almost anywhere. As the hardware has developed, so too have the ways in which we communicate; and what we call social media has now been…
In this webinar, we examine the elements of difficult conversations and why we struggle to communicate. We’ll discuss methods you can use to prepare yourself for having a difficult conversation to increase the likelihood of a positive outcome. We’ll also touch on difficult conversations in the workplace like how to have difficult conversations with your…
Join CLRC staff and members for a night of light refreshments and hors d’ouevres at the Oneida County History Center! We invite you to drop in and network with your colleagues from the CLRC community. We've made arrangements for behind-the-scenes" tours of OCHC's facilities and collections. We hope to see you there! **Registration will close…
A Beginner's Guide to Failure Please Note: This is an in-person program that includes both a presentation and discussion. It will held in the CDLC building in Latham. Lunch is included. The program is free, but registration is required. A Beginner's Guide to Failure teaches library workers how to embrace and even celebrate failure. Instead of viewing failure as…
This webinar deals with how people and workplaces are affected by occupational stress, both acute and chronic. Dealing with stress can offer two options: change the stressor or teach the affected person to develop coping skills. A good stress reduction program incorporates both options so that attendees can appreciate that some stressors can be changed…