LILRC Webinar: Meeting People Where They Are – Service Design in Rapidly Changing Libraries
Online Via Zoom NY, United StatesCallan Bignoli and Lauren Stara will present an exploration of service design – what is it and how can it make your library better tomorrow? Services and the way we deliver them are changing very quickly and unpredictably. Being intentional about what and how we do is what we mean by service design. Digital, physical,…

