CLRC

NWILL Conference Watch Party at CLRC
2024-09-18 10:30 - 2024-09-19 19:00 (America/New_York) | CLRC, 5710 Commons Park Drive, East Syracuse, NY, 13057, United States
On Wednesday, September 18 and Thursday, September 19 the Northwest Interlibrary Loan & Resource Sharing Conference will bring together members of the resource sharing community in the PNW and around the world. Program content ranges from practical, how-to sessions to philosophical discussions on the future of interlibrary loan and resource sharing.
Since the first conference in 2002, NWILL has been a resounding success, serving an important role in the Pacific Northwest library community and beyond. It is held annually and has an average in-person attendance of 150 people from all over North America. Since going virtual in 2020, nearly 500 online attendees have joined the conference, including increasing numbers of practitioners from outside of North America. Despite the ability to return to face-to-face programming, the NWILL Conference Planning Committee recognizes the need to continue offering professional development and contribution opportunities for those in the PNW and beyond. To that end, NWILL is being held in a hybrid format this year.
CLRC is excited to announce the 2024 NWILL Conference Watch Party! Hosted at the CLRC office, the watch party will take place from 10:30am to 7pm EDT on Wed 9/18 and 11:30am to 7pm EDT on Thu 9/19. Wednesday’s sessions will begin at 11am EDT and continue until 7pm EDT. Thursday’s sessions will begin at 12pm EDT and continue until 7pm EDT. Preregistered programming includes “A Newbie’s Experience: Sharing Resource Sharing Resources,” “Beyond Borders, Beyond Basics: The Value of International Resource Sharing,” and “Continuity in Excellence: Effective Resource Sharing Succession Planning.” See the NWILL Conference Program for full details. Join us to take advantage of the quality development, training, and networking opportunities NWILL offers while spending time with fellow ILL and resource sharing practitioners from the CNY region!
Central New York Library Resources Council is located at 5710 Commons Park Dr, East Syracuse, NY 13057. Signs inside the door will direct you to the viewing room.
Registration for the Watch Party includes access to the conference; no separate registration is required. Please note that CLRC is not hosting the additional programming on Friday, September 20.

ESLN Academic Leadership Series: Personal Development
2024-09-18 13:00 - 14:30 | Online Via Zoom, NY, United States
This series of six 90-minute panel discussions will feature academic library leaders from across New York State discussing various topics relevant to new and emerging leaders. Panelists represent a wide variety of academic institutions and provide a diverse set of experiences. As part of each session, participants will have opportunities to network with other new and emerging leaders through breakout rooms and small group discussions in addition to the larger panel discussion. These sessions will not be recorded.
Join us for the first event in this new series, exploring Personal Development! This discussion will focus on the ways in which leaders model and continuously develop their values and skills.
Topics discussed may include:

Personal values and modeling those values through library work
Harnessing personal strengths for impact and success
Prioritizing continuous development and new skill acquisition despite busy schedules
Self-care as a leader

Panelists: Geralynn Demarest (Columbia Greene Community College); Frances Maloy (Union College); Bonnie Swoger (SUNY Brockport)
Facilitator: Kristine Kasbohm (Canisius College)
Free to CLRC & ESLN Members. This event will be held on Zoom Meeting; registration is required.
All attendees will receive a certificate of attendance for 1.5 hours of CE credit.

ESLN Webinar: Generative AI and Practical Applications for Libraries
2024-09-19 13:00 - 14:30 | Online Via Zoom, NY, United States
ChatGPT and other forms of generative AI have burst into our lives and workplaces as a disruptive new technology. It is critical that libraries lead the way in educating both the community and our colleagues on how this technology works and how to best work with it. In this webinar, Dr. Harris will demystify artificial intelligence and provide examples of how to use the technology within libraries. Examples include basic book recommendations, homework help, translation services, and even AI-powered interrogations of our collections using customized GPTs. This session will include: an overview of AI technologies; hands-on demonstrations of different AI tools and services; and suggestions for best practices to ensure ethical aspects are considered, such as protecting patron privacy.
Presenter: Christopher Harris, EdD Dr. Christopher Harris is the Director of the School Library System for the Genesee Valley BOCES, an educational services agency supporting the libraries of 22 small, rural districts in Western NY. He was a participant in the first American Library Association Emerging Leaders program in 2007 and was honored as a Library Journal Mover and Shaker in 2008. In 2022, Dr. Harris was named a Senior Fellow for the American Library Association for school libraries and youth policy issues. Dr. Harris received his Ed.D. from St. John Fisher College in 2018 for dissertation research on helping teachers become more confident teaching computer science. He is the author of multiple books on gaming and computer science including upcoming titles on AI and machine learning from Rosen Publishing.
We invite you to submit a question for the presenter – there will be a place to do that during the registration process. The deadline to submit questions is September 5th.
Free to ESLN Members. Registration is required. This webinar will be recorded. This session is sponsored by the Empire State Library Network.
If you have any questions, contact cbroomfield@rrlc.org.

Webinar: The Collection Life Cycle - Collection Management in Action
2024-09-24 10:00 - 11:30 | Online Via Zoom, NY, United States
Webinar Description:
The circle of life applies to libraries too! Developing and managing collections is a continuous process, and knowing how materials flow through this cycle can help libraries keep their collections manageable and attractive for patrons. Moving from policy through weeding, participants will learn about selection, evaluation, and deselection while offering tips, tools, and trends to ensure a full life for your library’s collection.
After this webinar, participants will be able to:

Describe the collection life cycle
Compare tools and methods for materials selection
Implement best practices for weeding the collection

Presenter Bio:
Kristi Chadwick is the Director at Ballston Community Public Library in Burnt Hills, NY. She spent the last two decades in Massachusetts, most recently as a consultant for the Massachusetts Library System, a state-funded non-profit supporting libraries across the Commonwealth. Kristi is also the Science Fiction & Fantasy columnist for Library Journal and adjunct faculty for Simmons University School of Library Information and Science, teaching about collections and public libraries.

Live captioning will be provided.
This webinar will be recorded and a recording will be shared with all registrants afterward.

**All participants will have the option to request a certificate of attendance for 1.5 contact hours.**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

WNYLRC Webinar: Effective Library Advocacy - Engage Representatives Locally and in Albany
2024-09-25 10:30 - 12:00 | Online Via Zoom, NY, United States
This session is designed to equip professional academic, school, public, and special, library staff with the resources and knowledge needed to effectively organize local meetings with legislators, navigate Library Advocacy Day in Albany, and stay engaged in library advocacy year-round.
Learning Goals:

Understand NYLA’s Advocacy Messaging: Participants will learn how to locate and use the New York Library Association’s (NYLA) preferred advocacy messaging and understand the importance of a unified message in library advocacy efforts.
Improve Scheduling Strategies: Participants will gain knowledge on best practices for scheduling appointments with representatives, both locally and in Albany.
Enhance Communication and Relationship-Building: Participants will develop skills to effectively communicate with legislative offices, including timing and follow-up strategies.
Navigate Library Advocacy Day: Participants will become familiar with the structure and key activities of Library Advocacy Day in Albany and learn practical tips for successfully navigating the event, including networking and handling unexpected challenges.
Maintain Year-Round Advocacy Engagement: Participants will explore ways to stay engaged in advocacy efforts throughout the year, including staying updated on legislative changes, collaborating with others, and ongoing campaigns and resources available through NYLA to support continuous advocacy efforts.

This session will be recorded and made available to all who register.

ESLN Webinar: Conservation and Preservation Grant Writing Workshop
2024-09-26 10:00 - 11:00 | Online Via Zoom, NY, United States
NYSED Conservation and Preservation Discretionary Grant Writing Workshop
A grant writing application workshop will be conducted by the New York State Education Department, New York State Library, Division of Library Development, Conservation/ Preservation Discretionary Grant Program to inform prospective applicants of available grants and aid them in preparing for 2024/2025 applications.
The purpose of the New York State Discretionary Grant Program is to encourage the proper care and accessibility of research materials in the State, to promote the use and development of guidelines and standards for conservation/ preservation practices, and to support the growth of local and cooperative preservation programs.
The Discretionary Grant Program provides modest financial support for projects that contribute to the preservation of significant research materials in libraries, archives, historical societies and other agencies within the State of New York, whether by conducting surveys, improving collections storage environments, reformatting or treating collections or other preservation activities described in the guidelines.
The workshop will include a review of the general guidelines and a step-by-step review of the instructions for preparing a Discretionary Grant application. Included will be a description of the types of activities and projects that will be able to be funded through the program. Considerable time will be allowed for questions, and representative examples of successful (and unsuccessful) applications from previous years will be discussed. By the end of the workshop, participants will be able to successfully write a grant application that meets program requirements.
Who Should Attend: Librarians, archivists, curators, and volunteers working in these types of organizations interested in applying for a Discretionary Grant are encouraged to attend the program.
This workshop is of no cost to all participants. However, registration is required online.

CDLC Webinar: Caring for Yourself and Your Colleagues in Times of Stress
2024-09-30 13:30 - 15:00 | Online Via Zoom, NY, United States
In recent years, working in libraries has become increasingly stressful. While we can’t control external factors, we CAN adjust our work environments to better handle the stress that is thrown our way on a daily basis. Sonnet Ireland, a public library director in Louisiana, will start by outlining the challenges her staff faces. She will then share strategies and activities to create a calmer working environment despite these difficulties. This program will emphasize the practical and the affordable!
There will be plenty of time for questions following the presentation. Registrants may also submit questions ahead of time through the registration form or by emailing Susan D’Entremont at susan@cdlc.org.
About the Presenter: Sonnet Ireland is the Director of the Washington Parish Library, a four-branch public library located about 70 miles north of New Orleans. Previously, she held positions at St. Tammany Parish Library, University of New Orleans, Loyola University New Orleans, and Tulane University. She is a past president of the Louisiana Library Association and is the 2024 recipient of the Louisiana Library Association Meritorious Service Award. She made a cameo appearance on John Oliver’s recent segment on libraries, where she is “the understandably exasperated librarian in Louisiana” speaking before the Louisiana legislature.

SCRLC Lunch & Learn: Fall Vaccine Update - Covid and Flu
2024-10-02 11:00 - 12:00 | Online Via Zoom, NY, United States
Join Rachel Buckwalter, Director of Community Health at Tompkins County Whole Health, for a program focusing on the latest covid and flu vaccines. Learning outcomes:

Participants will learn the importance of receiving an annual flu shot and the updated Covid vaccine to prevent disease
Participants will learn about the composition of both vaccines which have been updated to provide protection against virus strains that are currently circulating
Participants will be able to state the recommended time to receive these vaccines for maximum protection
There will be time for a Q&A about other vaccines available

2024 Annual Conference
2024-10-08 09:30 - 15:15 | Everson Museum of Art, 401 Harrison Street, Syracuse, 13202, United States
You’re invited to the Central New York Library Resources Council’s 2024 Annual Conference on Tuesday, October 8 at the Everson Museum of Art!
Schedule of Events
*More Details Coming Soon*
9:30 a.m. – Registration Opens & Light Refreshments will be offered
10 to 11:15 a.m. – Welcome & Keynote Panel on Cultivating Relationships Outside the Library
Description: Successful partnerships with other organizations or departments have the power to reshape and expand the capacities of both partners. Our keynote panel will feature a conversation with representatives from three different types of organizations. We will explore the benefits, challenges, and lessons of building partnerships.
Panelists:
Jaclyn Bleich – Branch Manager, White Branch Library (OCPL)
Jaclyn received their MLS from the University at Buffalo in 2014, and they have been a librarian in the Onondaga County Public Library System since 2015. They were a Children’s Librarian for OCPL from 2015-2023, providing resources and programs for children, teens, and families. They have been the Branch Manager of White Branch Library and the Northeast Community Center Library since 2023, and are primarily responsible for supervising an amazing team of staff, establishing valuable partnerships, and providing free resources to the Syracuse City’s Northside Community.
Olivia Russo Haven – Outreach Librarian, Le Moyne College
Olivia Russo Haven is the Outreach Librarian at Le Moyne College. A 2024 graduate of Syracuse University’s School of Information Studies, Olivia spent her time in school exploring instruction and outreach in both public and academic library contexts. Because Olivia got her start working in circulation at Liverpool Public Library, she brings a community-building and individual wellbeing focus to traditional academic library outreach. Olivia is thrilled to have the opportunity to speak with and learn from other library professionals about how to best connect with our communities.
Jason Parkman – Elbridge Town Historian, Town of Elbridge
Jason Parkman has worked with history and its presentation to the public for almost 20 years. He started in the mid-2000s at Sainte Marie de Gannentaha, where he gained experience with museum collection curation and display, archival work and artifact storage, as well as public presentation of history and historical reenactment. Jason began performing in the Dickens Christmas Festival at Skaneateles in the early 2010s which takes elements of American history from 1842 and integrates it into the holiday celebration. In 2020 he was appointed as the Public Historian for the Town of Elbridge as well as being responsible for the Town of Elbridge Archives. Jason has worked with other organizations, such as the Jordan Historical Society and the Elbridge History or Genealogy Society (HOGS), to establish joint-programs aimed at sharing the local history to the public. In 2022 he joined the Board of Directors for the Associations of Public Historians of New York State (APHNYS) as well as led a restoration project to repair and restore cemetery headstones at Redman Cemetery. Part of his work with the Elbridge Archives is the long process of digitizing the thousands of records, including grants from the CLRC to make pre-1920 newspapers available online to the public. At the start of 2024 he worked with the Village of Jordan Public Historian to host two archaeological events. He also worked with both the Village of Jordan and the Jordan Historical Society to assist and facilitate the start of their own digitization projects, including two separate joint-grants with the CLRC.
11:25 a.m. to 12:15 p.m. – Lightning Talks from CLRC Members
Earth Day at the Everson
Description: In conjunction with its current exhibition, Janet Biggs: Imagination and Desire in a Northern Landscape, the Everson Museum of Art will host its first-ever Earth Day event on Sunday, April 21st. The Everson will host a variety of activities throughout the day relating to environmentalism and conservation.
Presenter: Sarah Anson-Ordon, Grant Writer – Everson Museum of Art
Student-Run Scholarly Communications: The Information Literacy Collab at Syracuse University
Description: The Information Literacy Collab (ILC) is a diamond open access publication by and for students and early career professionals that fosters critical conversations about reflective and ethical information practices within a variety of learning environments. This lightning talk will describe the process of setting up the journal and the call for submissions and offer attendees guidance on how to participate if they are interested. We’ll also share insights from students about what they have learned along the way.
Presenter: Kelly Delevan – Information Literacy Librarian, Syracuse University & Emily Warfield – Information Literacy Scholar, Syracuse University
What about BOB?
Description: We will provide a brief overview of our Battle of the Books program AKA BOB. This regional competition involves student teams reading a set of novels over several months and competing in “Jeopardy-style” tournaments. The main goal of BOB is to foster a love of reading by introducing students to books by acclaimed authors. Learn how you can get involved and support your patrons!
Presenters: Heather Turner – Teacher Librarian, O²CM School Library System & Allison Comes – School Library System Coordinator, O²CM School Library System
Building Trust with Student Veterans at Syracuse University Libraries
Description: There is a growing population of veterans in colleges and universities, many of whom recently separated from service and are in the process of transitioning from military culture to both civilian and academic cultures. Their sense of self-reliance, responsibility for others, and duty make it difficult for them to ask for help. In this presentation, I will discuss some of the activities and services I provided over the 2023-2024 academic year to build trust between our libraries and the student veterans at Syracuse University.
Presenter: Patricia Giles – Reference and Instruction Librarian, Syracuse University
Jervis Public Library’s Role in the Aftermath of a Tornado
Description: Lisa will share procedures, policies, and relationships in place prior to the tornado that allowed the library staff to respond how they did. She will also outline the activities the library staff participated in and coordinated as part of the community response.
Presenter: Lisa Matte – Director, Jervis Public Library
12:15 p.m. – Lunch Begins
12:45 p.m. – Business Meeting & Library Awards
1:15 to 2:15 p.m. – Scavenger Hunt through the Everson!
2:15 p.m. to 3:15 p.m. – Lightning Talks from CLRC Members
Material Interactions: Data-Driven Community Quilting
Description: Quilting is a textile art form with rich community-based traditions, like block swaps and quilting bees. Quilts are also rich in data, capturing information about fabric and color trends, family histories, and more. In 2023, I drew on both of these ideas to create interactive patchwork quilts at community events using data from attendees. I’ll talk about how the project worked, show examples of quilts we made, and discuss current and future applications in libraries.
Presenter: Rachel Ivy Clarke – Associate Professor, Syracuse University School of Information Studies
Digitizing Oakwood Cemetery Registers
Description: This Access & Digitization Grant project in collaboration with Historic Oakwood Cemetery Preservation Association and Syracuse University Libraries utilized CLRC’s in-house digitization lab and
led to the addition of a copy stand, a new piece of scanning equipment that allows for oversized materials to be digitized. This lightning talk will take you through digitizing the oversized cemetery registers, the transcription process, and getting the first book with transcriptions for each 253 pages and 1 inserted page to be uploaded onto New York Heritage. As well as giving an update on what has changed since this project.
Presenter: Ashley Beavers – Digital Projects & Preservation Librarian, Central New York Library Resources Council
Improving the Effectiveness of School Library Programs Through Action Research
Description: Action research involves a systematic, reflective process that enhances various aspects of the school librarian’s role in the school. It empowers school librarians to make data-informed decisions, improve library services, meet dynamic students’ needs, and better support personnel and the school’s educational mission.
Presenter: Jing Xu – Library Media Specialist, Syracuse City School District
A Pop-Up Collection at the Syracuse Stage
Description: This project will provide a point of access for an underserved segment of the student/staff/faculty population by bringing library resources to them.
Presenter: Amanda DuBose – Visual and Performing Arts Librarian, Syracuse University
Build an Arduino Eclipse Monitor
Description: In anticipation of the April 8, 2024 total solar eclipse, Onondaga Free Library patrons, both teens and adults, were taught how to design, build, program, and deploy an eclipse monitoring device using the Arduino Uno single board computer, a photo-diode, servo motor, real time clock, digital display, and SD card module. On eclipse day,, each of the six monitors built during the seven-session program were deployed at Onondaga Free Library to provide both a real-time display of the eclipse’s progress and to record data for later analysis. On April 9, participants returned to the library to use Microsoft’s free data analysis tool Power BI to produce basic visualizations of the eclipse using the data retrieved from the monitors.
Presenter: Scott Lipkowitz – Assistant Director and Digital Services & Technology Librarian, Onondaga Free Library
3:15 p.m. – Raffle
The prize includes a gift basket of local goodies. You must be present to win.
Please share the above flyer widely as this is open to all library, archive, and museum staff.
Registration is FREE but will close on Tuesday, September 24 at 5 p.m.!
If you have any questions regarding the Annual Conference, please email Rebecca Honsinger at rhonsinger@clrc.org.
All CLRC events are open to members of CLRC and the Empire State Library Network.
All attendees are expected to follow CLRC’s Code of Conduct.

LILRC Webinar: Analyze How Inclusive Your Collections Are: Vendor Demo, CollectionsHQacademic
2024-10-08 11:00 - 12:00 | Online Via Zoom, NY, United States
Demo and discussion of CollectionsHQacademic Collection Management System
DEI Analysis module enables librarians to evaluate their collection against twelve industry-accepted DEI topics to enhance the representation of diverse material. Monitor the availability of diverse and inclusive content in your collection. Effectively communicate the library’s commitment to delivering a diverse, equitable and inclusive collection to stakeholders in your campus community.
This program is presented by Jamie Wright, Director of Customer Experience, at CollectionsHQ.

LILRC Webinar: Abi Maxwell - Advocate for the Rights of Transgender Youth
2024-10-09 14:00 - 15:00 | Online Via Zoom, NY, United States
Join LILRC as we welcome advocate, librarian, and author Abi Maxwell to discuss her memoir, One Day I’ll Grow Up and Be a Beautiful Woman (September 17, 2024 Penguin Random House). Abi is a dedicated advocate for the rights of transgender youth in her state and frequently testifies in front of the legislature on their behalf.
Praise
“Stirring and fierce, righteous and right, One Day I’ll Grow Up and Be a Beautiful Woman is powerfully written, elegantly constructed, and unfailingly wise. Abi Maxwell’s memoir is equal parts furious and hopeful, outrageous and familiar, harrowing and heartening, timely and timeless. It is a story that pits a small town and the small minds who dominate it against the powers of mother love, familial support, and an inspiring refusal to give up or give in.”
—Laurie Frankel, New York Times bestselling author of This Is How It Always Is
“One Day I’ll Grow Up and Be a Beautiful Woman is an extraordinary story about love, selfhood, and belonging, and what parents will do to protect their child in a place that is unwilling to protect her. The answer, of course, is anything and everything, forever. There are so many families who need the righteous fury, compassion, and hope they’ll find in this book.”
—Maggie Smith, New York Times bestselling author of You Could Make This Place Beautiful
“Abi Maxwell’s searing and tender memoir is the best kind of narrative for right now—deeply engaged in a place not all Americans might know, fiercely engaged in reminding readers that love is love, blood is blood, family is family, and for so many of us women and mothers, the intricate web of loyalty is what truly matters.”
—Susan Straight, author of In the Country of Women
“This book is a compelling and visceral portrayal of a mother’s pain, joy, hope, and heartbreak as she fights for her daughter’s right to safely be herself. As a parent of a transgender child and as an advocate, I am deeply grateful for Abi Maxwell’s vulnerability and honesty in sharing what too many families across the country are facing in these turbulent times. I can only hope readers allow themselves to be transformed by the humanity laid bare in these pages for the sake of generations to come.”
—Jamie Bruesehoff, author of Raising Kids Beyond the Binary
This program is presented as part of LILRC’s Health Equity and Diversity Speaker Series

LILRC Webinar: Introduction to Bibliometric Research for Librarians
2024-10-16 10:00 - 11:00 | Online Via Zoom, NY, United States
Bibliometrics, also known as bibliometric analysis of scientific literature, is one of the most popular data analysis techniques used among librarians. Although it originated from the library and information science research, nowadays it is commonly used among many other non-librarians to assess and evaluate certain literature or trend within a specific context. Proliferation of web-based indexes, particularly emergence of Scopus and Web of Science, made it easy to retrieve and analyze large volumes of bibliometric data. The purpose of this workshop is to introduce major bibliometric techniques to the participants and showcase some of the related published LIS literature to present examples. At the end of this workshop, each participant will be able to evaluate individual authors, institutions’, or countries’ scientific productivity, as well as examine the scientific growth or trend of any given research field by using bibliometric data.
Selenay Aytac, PhD., MA, MBA, MS is Professor of University Libraries at Long Island University, New York. She received a Senior Fulbright Scholarship to conduct research at the Bogazici University Telecommunication and Information Technologies Research Center in Istanbul. She was a library research fellow at the Princeton University Library for the AY 2019-2020. She was the recipient of 2007 ALISE/Bohdan S. Wynar Research Paper Award with the paper Recent Library Practitioner Research: A Methodological Analysis and Critique.

ESLN Academic Leadership Series: Effective Communication
2024-10-16 12:00 - 13:30 | Online Via Zoom, NY, United States
This series of six 90-minute panel discussions will feature academic library leaders from across New York State discussing various topics relevant to new and emerging leaders. Panelists represent a wide variety of academic institutions and provide a diverse set of experiences. As part of each session, participants will have opportunities to network with other new and emerging leaders through breakout rooms and small group discussions in addition to the larger panel discussion. These sessions will not be recorded.
Join us for the second event in this new series, exploring Effective Communication! This discussion will focus on ways to effectively communicate with your campus to promote and advocate for the library.
Topics discussed may include:

How to communicate library values, goals, and objectives to the campus community
Strategies to navigate institutional politics
How to promote the library on campus
How to effectively demonstrate the relevance of the library to administrators, faculty, and other influential groups

Panelists: Lisa Hoff (Onondaga Community College); Marta Brunner, (Skidmore College); Katy O’Neil (Loyola Notre Dame Library)
Facilitator: Bonnie Swoger (SUNY Brockport)
Free to RRLC & ESLN Members. This event will be held on Zoom Meeting; registration is required.
All attendees will receive a certificate of attendance for 1.5 hours of CE credit.
Live transcription will be available. We are committed to offering inclusive, diverse, and equitable services to all of our members. To request specific accommodations, please contact ESLN at least five business days ahead of this program.
RRLC Registration & Program Attendance Policies
This event is sponsored by the Empire State Library Network.
Contact ESLN Events with questions.

Webinar: The Adult Programming Equation
2024-10-17 10:00 - 11:00 | Online Via Zoom, NY, United States
Webinar Description:
Coming up with new adult programs every year can be difficult. In this interactive workshop, we will learn:

a process for creating programs that can be used for multiple populations of adults;
a new way of designing programs instead of using holidays that the Pennsylvania Library Association designed; and
what evaluation is so you can start to evaluate your programs.

About the Presenter:
Rachel Stevenson is a programming librarian in northwest Pennsylvania. She credits her ability to create fun programs for adults to her years as an event planner for colleges and universities. She received her MLIS from the University of Pittsburgh and her Master of Arts in Arts Administration from Goucher College where her thesis focused on programming in museum libraries. She has presented at the Pennsylvania Library Association’s annual conference and at other conferences in Pennsylvania as well as teaching classes to librarians in New York.

Live captioning will be provided.
This webinar will be recorded and a recording will be shared with all registrants afterward.

**All participants will have the option to request a certificate of attendance for one contact hour.**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

CDLC Webinar: You Can't Teach Nice - Retail Management Strategies for Enhanced Library Customer Service
2024-10-17 14:30 - 16:00 | Online Via Zoom, NY, United States
As competition increases for library budgets and people question the relevance of libraries for information gathering, customer service is the difference between satisfied patrons who look to the library for information and dissatisfied patrons who view professional information services as a roadblock and an irrelevance in the age of Google. Positive patron interactions forge library stakeholders who will remember “above and beyond” access services interactions. This presentation will discuss retail management customer satisfaction strategies from companies such as Starbucks, Disney, and Ritz Carlton, and how to import them to a library environment, with a focus on training and change management to ensure patron satisfaction and return patronage to your library.
About the Presenter:
Amanda Perrine is the Coordinator for Member Services at Onondaga County Public Libraries. Prior to coming to OCPL, she worked in both public and academic libraries. She holds a Master of Science in Library and Information Science with a Certificate of Advanced Studies in Cultural Heritage Preservation from Syracuse University. She has nearly 20 years of retail, restaurant, and library management experience, including several years at Starbucks Coffee.

LILRC Webinar: AI and Workforce Development in Libraries - Overcoming Barriers and Embracing Lifelong Learning
2024-10-22 14:00 - 15:00 | Online Via Zoom, NY, United States
This webinar addresses the diverse needs of library professionals at various career stages, focusing on integrating AI technologies into libraries. The presentation explores the unique challenges of workforce development in the library sector, identifying and strategizing ways to overcome barriers to technology adoption. A significant emphasis is placed on adult learning principles, acknowledging the varied learning styles and experiences of adult learners.
Key topics include understanding AI fundamentals, overcoming psychological and institutional barriers, effective adult learning strategies in technology training, and implementing ethical AI practices. This program aims to equip librarians with the necessary skills and knowledge to “future-proof” their career.
Dr. Leo Lo serves as the Dean and Professor at the College of University Libraries and Learning Sciences at the University of New Mexico. He is also the President-Elect of the Association of College & Research Libraries (ACRL). Currently, he leads his university’s AI Empowerment Initiatives, which aim to elevate the community’s AI literacy and teach intelligent, responsible use of the technology. Dr. Lo holds a doctorate degree in Higher Education Management from the University of Pennsylvania, an MLIS from Florida State University, and master’s degrees in both Screenwriting and Survey Research.

DHPSNY Workshop: Caring for Photograph Collections
2024-10-23 10:00 - 16:00 | CLRC, 5710 Commons Park Drive, East Syracuse, NY, 13057, United States
Description
Photographs are ubiquitous in collections, and managing and caring for these materials present unique challenges. This workshop will cover the basics of care and management for photographic collections. We will discuss how photographic collections are defined and described, spend time looking at different types of photographic materials, and consider how materials impact preservation, storage, and housing decisions. Emphasis will be given to scalable solutions for preservation. A hands-on housing activity will provide participants with experience creating enclosures.
Presenter
Amanda Murray, Program Manager, DHPSNY

In-Person RRLC Workshop: Library Customer Service Skills - Improving Patron Experiences
2024-10-24 13:00 - 15:00 | Rochester Regional Library Council, 3445 Winton Place, Suite 204, Rochester, NY, 14623
What is excellent customer service in a library? How do you create a positive experience for your patrons? Whether you are new to customer service or just brushing up those skills, this interactive session will help you develop exceptional customer service skills that create an effective, efficient, and inclusive experience for all patrons.
Session topics include:
– Excellent Customer Service: Describe the elements that create an excellent customer experience for library patrons
– Diverse Patrons: Identify different patron groups, including their unique needs, and develop strategies to provide them with excellent customer service
– Effective Communication: Practice active listening, as well as verbal and non-verbal communication skills
– Handling Difficult Situations: Discuss strategies for managing stressful interactions and resolving conflicts
This session uses short presentations, interactive activities, and group discussions to engage you in key customer service concepts and practices. Participants will build knowledge and skills which can be immediately applied to make meaningful enhancements in the workplace.
Presenter: Elaine Ellis, Senior Learning Consultant

Free to RRLC & ESLN Members.
All attendees will receive a certificate of attendance for 2 hours of CE credit.
This is an in-person event; registration is required and the event will not be recorded.

LILRC Webinar: Pillars of Creation - How the James Webb Telescope Unlocked the Secrets of the Cosmos
2024-10-24 14:00 - 15:00 | Online Via Zoom, NY, United States
Join LILRC as we welcome bestselling science writer Richard Panek to discuss his new book, Pillars of Creation, which is already receiving enthusiastic praise in review publications. LILRC members who attend are eligible to win door prize copies of the book!
Advance Praise for Pillars of Creation
“[An] accessible account of how the Webb telescope has revolutionized the field of astronomy…. Panek tells the story with infectious enthusiasm… An essential read for anyone interested in the new frontiers of science, written with clarity and authority.”
Kirkus Reviews (starred review)
“In this stellar account, science writer Panek…offers a wondrous overview of Webb’s major breakthroughs… Brimming with the excitement of scientific discovery, this soars.”
Publishers Weekly (starred review)
Richard Panek is the author of numerous books including The 4% Universe: Dark Matter, Dark Energy, and the Race to Discover the Rest of Reality, which won the American Institute of Physics communication award and was longlisted for the Royal Society Prize for Science Books. The recipient of fellowships from the John Simon Guggenheim Foundation (in Science Writing) and the New York Foundation for the Arts as well as an Antarctic Artists and Writers grant from the National Science Foundation, he is also the co-author with Temple Grandin of The Autistic Brain: Thinking Across the Spectrum, a New York Times bestseller. His own books have been translated into sixteen languages, and his writing about science and culture has appeared in publications including the New York Times, the Washington Post, Scientific American, Discover, Smithsonian, Natural History, Esquire, and Outside. He lives in New York City.
This program is being presented in cooperation with NASA’s Solar System Ambassador program.

CDLC Webinar: DHPSNY Services Information Session
2024-10-25 09:30 - 10:30 | Online Via Zoom, NY, United States
Join us for a presentation and discussion with Amanda Murray, Program Manager, Documentary Heritage and Preservation Services for New York (DHPSNY). She will provide an overview of the Planning & Assessment Services DHPSNY offers: Archival Needs Assessments, Preservation Surveys, Condition Surveys, Strategic Planning Assistance, and Foundational Planning Assistance. There will be ample time for questions. The next application deadline for these services is November 22, 2024, so this is the perfect time to learn all you need to know about the application process.

SCRLC's 58th Annual Meeting of the Membership: Sustainable Libraries and Organizations
2024-10-30 10:00 - 14:30 | Cornell Lab of Ornithology, 159 Sapsucker Woods Rd, Ithaca, 14850, United States
SCRLC’s 2024 annual meeting will focus on the triad of sustainability– environmental stewardship, social equity, and economic feasibly. How can libraries and other organizations do this? How can we help our communities to be resilient as the climate changes around us? What is the Sustainable Libraries Initiative? What about the Indigenous perspective? How do birds factor into sustainability? What about citizen science?
Join us for an engaging program on one of the most important issues of our time.
Objectives: At the conclusion of the program, participants will:

know how and why to participate in the Sustainable Libraries Initiative
gain ideas for implementing sustainable practices in their institutions and communities
learn about some innovative approaches to becoming sustainable
feel hopeful that we can save the world from a catastrophic climate future through changes that are within our grasp

ESLN Academic Leadership Series: Vision, Strategy, and Planning
2024-11-13 13:00 - 14:30 | Online Via Zoom, NY, United States
This series of six 90-minute panel discussions will feature academic library leaders from across New York State discussing various topics relevant to new and emerging leaders. Panelists represent a wide variety of academic institutions and provide a diverse set of experiences. As part of each session, participants will have opportunities to network with other new and emerging leaders through breakout rooms and small group discussions in addition to the larger panel discussion. These sessions will not be recorded.
Join us for the next event in this new series, exploring Vision, Strategy, and Planning ! This discussion will focus on how to align the library with institutional strategic goals and objectives.
Topics discussed may include:

How to effectively execute strategic plans
How to develop a vision for the library (or department)
Turning visions into reality
How to identify partners within and outside of the institution
Building and sustaining partnerships
How to align planning with the budget

Panelists: Christopher Barth (United States Military Academy at West Point); Maurini Strub (University of Rochester); Jacquie Keleher (SUNY Schenectady)
Facilitator: Rebecca Albitz (Marist College)
Free to RRLC & ESLN Members. This event will be held on Zoom Meeting; registration is required.

LILRC Webinar: Centering Community at Your Library
2024-11-13 14:00 - 15:00 | Online Via Zoom, NY, United States
Inviting our communities to lead the way can transform our libraries, making our services more inclusive, creative, and essential. But how can you put community-led methods into practice at your library? Join the co-authors of The 12 Steps to a Community-Led Library for a conversation about what community-led planning looks like in the real world, and how your library can build its capacity to start – and sustain – this important work.
Dr. Audrey Barbakoff is passionate about helping organizations build capacity for collaboration and equity by centering their communities. She is the CEO of Co/lab Capacity LLC, which offers community-centered consulting and training to libraries. With a decade of public library leadership experience and a doctorate in organizational change and leadership, she brings both a practical and scholarly lens to library development. Dr. Barbakoff holds an MLIS from the University of Washington and an EdD from the University of Southern California. Her innovative and inclusive work has been recognized by Library Journal Movers & Shakers, the Urban Libraries Council, and the Freedom to Read Foundation. She has served in a variety of service leadership roles, including the ALA Policy Corps, facilitating the ALA Emerging Leaders program, two terms on ALA Council, and chairing the Intellectual Freedom Round Table. Her newest book is The Twelve Steps to a Community-Led Library, co-authored with Dr. Noah Lenstra. In her spare time, she writes picture books; her new release is The Schlemiel Kids Save the Moon.
Dr. Noah Lenstra is an associate professor of library and information science at the University of North Carolina at Greensboro, where he brings a community organizing approach to the teaching and research of public librarianship. Since 2016, Dr. Lenstra has managed the Let’s Move in Libraries initiative, an online space for sharing stories and resources related to public library participation in community health initiatives related to food or physical activity. Dr. Lenstra holds doctoral and master’s degrees in library and information science from the University of Illinois at Urbana–Champaign. He is the co-author, with Dr. Audrey Barbakoff, of The Twelve Steps to a Community-Led Library.

In-Person Workshop: Digital Reference Resources to Help Library Users
2024-11-14 10:00 - 12:00 | CLRC, 5710 Commons Park Drive, East Syracuse, NY, 13057, United States
Workshop Description:
This hands-on workshop is designed for library staff looking to elevate their reference desk interactions by using digital resources effectively. Participants will explore best practices in reference interviewing and engage in role-playing scenarios to build confidence and competence in assisting library users.
Learning Objectives:

Participants will be provided with an array of digital resources to use when conducting reference desk interactions with library users.
Participants will learn reference interview best practices to support successful library user engagement while using digital resources and technologies.
The participants will practice reference desk interactions skills through interactive role play scenarios using digital resources to answer common library user questions.

About the Presenter:
Shannon Crooks is a doctoral student at Syracuse University in the Information Science and Technology Ph.D. program. Shannon has a Bachelor’s and Master’s Degree in Social Work from Winthrop and Howard University. She received her Master’s in Library and Information Science from Syracuse University in 2018.
Before enrolling in the Ph.D. program, she worked as a librarian supervisor at an urban library in Prince George’s County, Maryland. While working in the library, she strategized how to engage and support the library community.
Shannon spent several years working as a social worker in various roles such as foster parent trainer/recruiter/licensing specialist, foster care social worker, teen mom social worker, treatment plan writer, and teen mom life skills group facilitator. Working in social work has enriched her librarianship skill set and guides her practice when working with people in library communities. Her primary research focus is community engagement.
**All participants will have the option to request a certificate of attendance for two contact hours.**
Registration Closes on November 12 @ 5 p.m.
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

LILRC Webinar: Project Communication and Collaboration for Librarians
2024-11-15 10:00 - 11:30 | Online Via Zoom, NY, United States
This webinar introduces essential project management principles with a focus on effective communication and teamwork. It covers the Abilene Paradox, a common decision-making pitfall, and strategies to overcome it. Additionally, the session explores the Six Thinking Hats method by Edward de Bono, a practical tool for structured thinking, problem-solving, and brainstorming in managing project collaborations and meetings. The webinar aims to provide practical insights and techniques to help librarians enhance their project management skills, foster collaboration, and ensure successful project outcomes.
The program is presented by Prof. Rajesh Singh, Associate Professor of Library and Information Science at St. John’s University.

CDLC Webinar: Creating Inclusive Libraries for Patrons and Employees
2024-11-19 14:00 - 15:30 | Online Via Zoom, NY, United States
Libraries are hubs of access, collaboration, and inclusion within communities. As library teams aim to continue to meet the preferences and needs of the communities they serve, pursuing understanding of how to create neurodivergent-affirming spaces and offerings for neurodivergent patrons as well as employees is essential. Considerations related to communication, interpersonal, sensory, and behavioral preferences and characteristics will be offered, and universal approaches to increase inclusiveness across these domains will be discussed. Case presentations will allow for interactive opportunities for attendees to generate inclusive and responsive approaches that may align with their library’s patrons, employees, and communities.
About the Presenters:
Dr. Sine Rofofsky has been a librarian and educator since 1998, working in academic, public, school, and special libraries at all levels. As part of his studies and work, he focuses on Universal Design for Learning (UDL) and Diversity, Equity, and Inclusion (DEI), with a particular interest in sociocultural differences and specifically serving those who are Neurodivergent. He also serves as a peer specialist and advocates for the needs of all to achieve equity.
Dr. Lauren Lestremau Allen (she/her) is a Licensed Psychologist (NY, MD), Licensed Behavior Analyst(NY), Board Certified Behavior Analyst-Doctoral, and a Nationally Certified School Psychologist. She is an Assistant Professor and Program Coordinator in the SUNY Empire State University Applied Behavior Analysis Master of Science program and the Assistant Director of the SUNY Empire Center for Autism Advocacy: Research, Education, and Supports (CAARES), both of which prioritize
compassionate, value-driven care, and client self-advocacy and autonomy. She is a former program director and continues on the Program Services team at the Ivymount School, a K-12 special education school in Maryland, where she served K-12 students with disabilities and their families. She has also supported Autistic, Neurodivergent, and disabled clients and their families and teams across home, clinic, and outpatient hospital settings. Dr. Allen is on the New York State Association for Behavior Analysis board, acting as the Chair of the Student Activities Committee, and is a Hub Team member with ECHO Autism: Education. Dr. Allen is committed to high quality service and support delivery for Autistic individuals and individuals with developmental disabilities and is passionate about training professionals to provide affirming and client-centered care.

Webinar: From Diversity to Inclusion - How to Audit Your Collection and Why
2024-11-19 14:30 - 15:30 | Online Via Zoom, NY, United States
Webinar Description:
Join Kymberlee Powe to learn how to perform a diversity audit on your library collection.
Kym shares what a diversity audit is, why we should audit our collections, why the structure of the publishing industry may make it difficult to cultivate inclusivity, and most importantly, why it’s important to build collections that are diverse AND inclusive.
About the Presenter:
Kymberlee Powe (she/her) is the Children and Young Adult Consultant with the Connecticut State Library. Kym has given presentations and participated in panel conversations discussing literary equity and youth services at various conference which include, the American Library Association Annual Conference, the Connected Learning Summit, Niche Academy, and she has spoken for multiple School Library Journal/ Library Journal professional development courses.Kym was awarded the inaugural Judy Burroughs award by the Connecticut Crossroads Project, an award given to people whose skills and talents have had a positive effect on the greater Connecticut Community. In 2023 Kym was named a Library Journal Mover and Shaker in the education category, and this year Kym was granted the Literary Hero Award by the local organization Read to Grow.
Live captioning will be provided.
This webinar will be recorded and a recording will be shared with all registrants afterward.

**All participants will have the option to request a certificate of attendance for one contact hour.**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

ESLN Webinar: Reports Reimagined - Using Infographics to Showcase Library Data
2024-11-20 10:00 - 11:00 | Online Via Zoom, NY, United States
Tired of dull, uninspiring library reports? Ready to turn your data into something that grabs attention? Join us for “Reports Reimagined: Using Infographics to Showcase Library Data” and discover how to transform your statistics into visually appealing, informative infographics. This session will cover essential design principles, easy-to-use tools, and creative tips to help you craft dynamic reports that not only engage your audience but also advocate for your library program. Let your data tell a more compelling story!
Learning Outcomes:
1. Apply design principles to transform traditional library reports into visually appealing infographics.
2. Identify and utilize key tools and resources for creating dynamic, eye-catching reports with ease.
3. Create an infographic-based report that effectively communicates data and statistics.
4. Advocate for your library program by presenting data in a more engaging and impactful format.
5. Gain confidence in reimagining the presentation of library statistics to better engage stakeholders and patrons.
Presenter: After earning her MLS from the University of Pittsburgh in 1995, Roma has worn many hats in both urban and rural public libraries, from bilingual Spanish/English children’s librarian to YA/adult services librarian, assistant director, and systems librarian. Nine years ago, she added a Master of Science in Teaching from SUNY Oswego to her accomplishments and began working as a library media specialist in schools. Roma is always excited about finding new ways to make library spaces more welcoming and useful for everyone who walks through the door.
Free to all ESLN members. All attendees will receive a certificate of attendance for 1.0 hours of CE credit. Live transcription will be available.
Questions? Contact Jenn Northup (jnorthup@wnylrc.org) or Jessica Philippe (jphilippe@scrlc.org).

LILRC Webinar: Patents, Trademarks, and Where to Search - A Brief Tour of the USPTO New Databases
2024-11-21 10:30 - 11:45 | Online Via Zoom, NY, United States
Got a great idea for an invention? Does the library patron in front of you have one? Will Salas from Smithtown Library will show you how to direct patrons to the United States Patent and Trademark Office’s new online databases, and how to get started with a patent search. Learn about the different types of intellectual property protection available and watch as Will demonstrates how to navigate the USPTO’s new databases for information.
Will Salas is a United States Patent and Trademark Office USPTO accredited Patent and Trademark Resource Center PTRC Representative working out of The Smithtown Library. Basically, he helps inventors and entrepreneurs… at the last count about 1,300 of them since 2013.

ESLN Webinar: Unlocking the Mysteries of Directors & Officers Insurance for Libraries, Museums, and Other Cultural Organizations
2024-11-22 10:00 - 11:30 | Online Via Zoom, NY, United States
DESCRIPTION: Libraries, museums, and other cultural organizations face many of the usual legal risks of conducting business: employment-related claims, defamation and other “personal injury” claims, and claims related to actions taken by corporate officers (both directors, and trustees). They also face unique risks related to their missions to serve the public.
Because of these legal risks, trustees and directors know that having “D&O Insurance” is important, but what does it cover…and just as importantly, what DOESN’T is cover?
Join ESLN for the ninety-minute presentation on evaluating Director’s and Officers Insurance. Attendees will review:

What “D&O” typically covers;
How to inventory your institutions unique needs for D&O;
How to request quotes for coverage;
How a board can use a routine cycle of evaluating and arranging D&O.

Written materials will include a grid to assist with evaluation of policies.
Attendance will count towards mandated library trustee training.
This meeting will be recorded; please register to receive the link via email.
About the presenter: Stephanie “Cole” Adams is the attorney for the regional library councils’ “Ask the Lawyer” service. She evaluates and addresses questions about insurance coverage as part of her firms work for libraries, small businesses, and cultural institutions.
