CLRC

NNYLN Webinar: Storing & Maintaining Digitized Materials
2024-12-19 11:00 - 12:00 (America/New_York) | Online Via Zoom, NY, United States
Digital files require ongoing maintenance to be preserved and used in the future. This webinar will focus on introducing the basics of digital preservation. Furthermore, it will take a hands-on approach to introduce resources to evaluate your resources and storage options to find a solution that will work best for your institution.

SCRLC Webinar: Shift Work, Long Hours, and Fatigue
2024-12-13 12:00 - 13:00 | Online Via Zoom, NY, United States
This workshop deals with the effects of shift work and hours of work on the worker and the workplace with suggestions made as to solutions which can minimize adverse effects. The program content includes the effects of shift work on the human body to produce desynchronization of body systems and the resulting health, behavioral, and social consequences which can result in short-term and long-term stress. Is there an “ability” to tolerate shift work? Can we predict who is best suited for shift work? Types of shifts and arrangements and analysis of shift work schedules is done with a discussion of the advantages and disadvantages of types of work schedules. Legislation and regulation on shift work and hours of work are covered. Methods of hazard reduction and control to lessen the impact of shift work are covered including: the job demands/job control model, job stress interventions, staffing, and balancing work and family life. Also covered are some personal strategies for dealing with stress.

CLRC Legislative Breakfast - Western Region
2024-12-13 08:30 - 10:30 | Marcellus Free Library, 32 Maple Street, Marcellus, 13108, United States
Legislative Breakfast – Western Region (Onondaga County)
Join colleagues and library patrons, Friends, and supporters for an informal gathering
and a bit of speed-dating with CLRC’s regional state senators, assembly members, and representatives.
Coffee, tea, and light refreshments will be served.
Marcellus Free Library
32 Maple Street
Marcellus, NY 13108
Registration closes on Wednesday, December 11 at 5 p.m.

LILRC Webinar: HR Insurance Essentials (Session 1)
2024-12-12 11:00 - 12:00 | Online Via Zoom, NY, United States
Are you confident that your library is fully covered and prepared in case of unexpected events? Join our two-part presentation series on Insurance, where we delve into the intricacies of HR-related insurance in Session 1 and General liability in Session 2.
Session 1: HR Insurance Essentials
In this session, we’ll explore the critical aspects of Human Resources (HR) insurance, covering medical (health, dental, vision, life), unemployment, and worker’s compensation. We’ll unravel the alphabet soup of insurance with terms like HSA, HRA, FSA, premium, deductible, and lifetime max. Learn the ins and outs of obtaining coverage—should you go with a pool, broker, or other options? We’ll guide you in understanding how to determine the right coverage for your employees and discuss preventative measures to keep costs in check. Walk through the claims process for medical, unemployment, and worker’s comp, and gain insights on handling legal matters.
Presenters:
Kate Hall and Kathy Parker have been collaborating on various committees, library boards and programming for over a decade. They are co-authors of The Public Library Director’s Toolkit and The Public Library Director’s HR Toolkit.
Kate Hall is the Executive Director of the Northbrook Public Library after serving as Director at the New Lenox Public Library and in various library positions in the Chicagoland area for over 20 years. In her 11 years as a library director, Kate has been in leadership positions in state and national library groups including the American Library Association, Illinois Library Association, and Reaching Across Illinois Library System. She has served on the committee and chaired Director’s University, an intensive training for new Illinois Public Library Directors. Kate is the recipient of the 2021 Illinois Library Association Librarian of the Year Award and has just launched Illinois Libraries Present, a new statewide joint programming cooperative.
Kathy Parker was the director of the Glenwood-Lynwood (IL) Public Library District from 2002-2018 after serving as Assistant Director at the Harvey (IL) Public Library. She has worked in public and private libraries for over 40 years in nearly every department and co-founded Director’s University. She has served on numerous state committees including the Illinois Library Association and has served as library trustee for her local library and the regional library system, Reaching Across Illinois Library System. She was the 2016 recipient of American Library Associations Trustee Citation award. Prior to retiring in 2018, Kathy launched the kathyparker consulting firm which provides training to trustees and new directors.

LILRC Webinar: The Essentials of Music Copyright Law
2024-12-11 14:00 - 15:00 | Online Via Zoom, NY, United States
Event Description
The basic course is meant to give librarians an overview of music copyright law concepts. The Essentials of Music Copyright Law covers the basics of music copyright law, including how to establish and register a copyright for your music, and what is a copyright and how to get one. Attendees will also explore the exclusive rights you get when you have a copyright and what those basic rights mean under federal law. We’ll explore how the music industry has changed over the years and how that affects the law. All the while, we listen to music and audio clips to elaborate on the law.
Presenter:
Jim Jesse has been an attorney since 1992, and has been a full-time Music Copyright Law presenter since 2013 as Rock n Roll Law. He is the former General Counsel for Cool Music Net work (THECOOLTV), which is a 24-hour-a-day music video television network. Previously, he was in private practice. He has founded Rock n Roll Law, and his passion is spreading music copyright law through his seminars. Thousands of attorneys and musicians have taken his courses around the country and he has done his seminar in virtually every state.
He is also a singer/songwriter who has released four full-length albums and runs his own record company and is the author of The Music Copyright Law Manual (2nd Ed.) and The Musician’s Guide to Music Copyright Law.

LILRC Webinar: Designing the Solar System
2024-12-10 15:00 - 16:00 | Online Via Zoom, NY, United States
As leader of The Studio at NASA’s Jet Propulsion Laboratory, Dan Goods transforms complex concepts into meaningful stories that can be universally understood. The team’s work is presented in public spaces, art museums, as well as outer space. In this discussion, he shares his journey as a graphic designer and his passion about creating moments where people are reminded of the gift and privilege of being alive and how he works with NASA missions to excite the world in space through art.
Dan Goods is passionate about creating moments in people’s lives where they can interact with something beautiful, meaningful, and/or possibly profound. During the day he is the “Visual Strategist” at NASA’s Jet Propulsion Laboratory where he develops creative ways of communicating and works to transform complex concepts into meaningful stories that can be universally understood. His work is seen in public spaces, art museums, and is in outer space. After doing the dishes, reading bedtime stories to his kids, and spending time with his wife, he works on other creative problem-solving projects around the world. In 2002 Dan graduated valedictorian from the graphic design program at Art Center College of Design and last year he was select as “One of the most interesting people in Los Angeles” by the LA Weekly. He currently lives in South Pasadena with his wife and three kids.
This program is being presented in cooperation with NASA’s Solar System Ambassador program.

CDLC In-Person Workshop: Addressing Disrespectful Behaviors
2024-12-10 10:00 - 12:00 | Capital District Library Council, 800 Troy-Schenectady Rd, Latham, NY, 12110, United States
This interactive, in-person workshop will equip library staff with the tools to identify, address, and prevent disrespectful behavior in the workplace. Participants will explore:

Identifying disrespectful behavior in the workplace and its sources
The impact of a disrespectful workplace
How to proactively address disrespectful behavior
Using an “assertive ask” to address behaviors while fostering a respectful environment

The program will feature scenarios and examples relevant to library settings.
About the Presenter: Holly Boucher works for IntegraHR in Rensselaer, New York. She has over a decade of experience supporting the growth and development of individuals and teams in a variety of settings, including education, financial services, and retail. She holds a bachelor’s degree in Childhood and Special Education from SUNY Geneseo and a master’s degree in Higher Education Administration from the University at Buffalo.

Webinar: Critical Incident Stress
2024-12-10 10:00 - 11:00 | Online Via Zoom, NY, United States
Webinar Description:

Join us for a webinar on critical incident stress where you’ll learn:

What is critical incident stress
How people and workplaces can be affected by the trauma of a crisis
The effects of short term and long term stress on the body and mind
Strategies for how organizations can be supportive of employees in the aftermath of a crisis

Presenter Bio:
Nellie Brown is the Director of the Workplace Health and Safety Program of Cornell University’s School of Industrial and Labor Relations. Nellie also provides expertise for the Cannabis Workforce Initiative. A certified industrial hygienist (Board for Global EHS Credentialing, Diplomate of the American Board of Industrial Hygiene), biologist and chemist, Nellie earned a master’s degree in a multidisciplinary program in natural sciences and applied science from the State University of New York College at Buffalo. Nellie also provides industrial hygiene services for the Center for Occupational and Environmental Medicine – Western New York, a clinic funded by NYSDOH for diagnosis and treatment of occupational injuries and illnesses. See: https://www.ilr.cornell.edu/buffalo-co-lab/education-and-training/workplace-health-and-safety Nellie provides virtual and on-site training and technical assistance on a wide range of occupational safety and health hazards including chemicals, biological agents (including COVID-19), ergonomics, occupational stress, shift-work and long hours of work, crisis and violence prevention, hazard analysis techniques, and indoor air quality for employers, labor unions, and the public. She teaches a virtual credit course on occupational safety and health. Nellie is frequently interviewed by the media (including CNN) and was a speaker on workplace violence for a BBC television special. She is the author of numerous occupational health hazard manuals, training programs, and articles; her publications on Cornell University’s DigitalCollections@ILR e-Library have been downloaded over 290,000 times in over 180 countries.

**All participants will have the option to request a certificate of attendance for one contact hour.**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

CLRC Legislative Breakfast - Eastern Region
2024-12-06 08:30 - 10:30 | Utica Public Library, 303 Genesee St, Utica, NY, 13501, United States
Legislative Breakfast – Eastern Region (Madison, Oneida, & Herkimer Counties)
Join colleagues and library patrons, Friends, and supporters for an informal gathering
and a bit of speed-dating with CLRC’s regional state senators, assembly members, and representatives.
Coffee, tea, and light refreshments will be served.
Utica Public Library
303 Genesee St.
Utica, NY 13501
Registration closes on Wednesday, December 4 at 5 p.m.

LILRC Webinar: Writing Trauma - Caring For Yourself and Your Reader
2024-12-05 14:00 - 15:00 | Online Via Zoom, NY, United States
In this webinar, author K.J. Aiello (The Monster and the Mirror, ECW Press, Fall 2024) discusses the challenges, barriers, and strategies of safely writing trauma. Topics covered will include self-assessments, use of metaphor, caring for yourself and your readers, and how to write about difficult people.
K.J. Aiello is a mentally ill, award-winning writer based in Toronto, ON. Their work has appeared in the Globe and Mail, Toronto Life, Chatelaine, The Walrus, and This Magazine. They are still waiting for their very own dragon. Sadly, this has not happened, so their cats will have to suffice.

Webinar: Legislative Advocacy Primer
2024-12-04 14:00 - 15:00 | Online Via Zoom, NY, United States
Description:
Max Prime, Director of Government Relations & Advocacy for the New York Library Association, will give an overview of the NYLA priorities for the upcoming 2025 NYS Legislative Session. He will cover the state budget requests and policy priorities the NYLA Legislative Committee identified as guiding lights for our efforts. Following this overview, Max will discuss some strategies and techniques for communicating our message to legislators at advocacy events. We will discuss how to emphasize your library’s impact and make the case for what legislators can do to fund, protect, and empower libraries in the future.
Live captioning will be provided.
This webinar will be recorded and a recording will be shared with all registrants afterward.

**All participants will have the option to request a certificate of attendance for one contact hour.**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

ESLN Webinar: Accomodations in the Library - Employee Edition
2024-12-04 10:00 - 11:30 | Online Via Zoom, NY, United States
Public libraries in New York State come in all shapes and sizes. A small library typically does not have a dedicated human resources professional, and it has to work with limited resources to address any personnel concerns or requests. This can lead to confusion or workplace tension, if something like an accommodation request is not handled properly.
The Americans with Disabilities Act (ADA), the Pregnancy Discrimination Act (PDA), Title VII of the Civil Rights Act and other laws include provisions for making reasonable accommodations for qualified employees or applicants, unless it would impose an undue hardship on the organization. It is important for library directors and managers to know how to respond to different types of accommodation requests. Employees also should know their legal rights and protections for making such requests or when disclosing disability-related information.
This training session will walk library employees and directors through the legal basis for handling accommodations in the workplace, the factors involved in considering and granting an accommodation request, and more.
Presenters:
Stephanie “Cole” Adams is an attorney who advises libraries around the state of New York on operational and employment matters, including ADA issues. She got her start working with libraries as a page during high school. Her law office in Buffalo, NY offers legal advice, services, and representation to help libraries and library workers to provide their communities with information access.
David Mack-Hardiman has had a 45 year career in service to people who have disabilities. He was employed at People Inc. for 37 years, retiring as an Associate Vice-President. He arranged exhibits, events and presentations at the unique Museum of Disability History and is a published author and renowned public speaker, specializing in disability history. He received an Award of Merit from the NYS Museum Association for the exhibit, In Celebration of Down Syndrome, and a Commendation from the Niagara County Legislature for his work in the long abandoned Niagara County Almshouse Cemetery. He is currently serving as a trustee on the Board of Directors for the Museum of Disability History at the Henry Viscardi Center on Long Island.
Questions? Contact Caitlin Kenney or Susan D’Entremont.

SCRLC Webinar: Dyslexia-Friendly Libraries
2024-12-03 14:00 - 15:00 | Online Via Zoom, NY, United States
Engage staff to better understand and serve patrons with dyslexia.
Learning Outcomes:
*Library staff will learn about dyslexia
*Library staff will obtain resources to share with customers
*Library staff will reflect on their own personal experiences

Webinar: Unlocking Data - Navigating the US Census Bureau's Resources for Library Advocacy
2024-12-03 10:00 - 11:30 | Online Via Zoom, NY, United States
Webinar Description:
Join us for an insightful virtual workshop designed for library professionals eager to leverage the rich data resources provided by the US Census Bureau. With 130 annual surveys and over 2 million data tables available through more than 50 public portals, understanding where to find and how to use this information is crucial for effective advocacy and grant writing.
In this session, we will provide a comprehensive overview of the most relevant portals, focusing on tools that can enhance your library’s outreach and service offerings. Participants will gain hands-on experience with the Data Equity Toolkit and our featured data portal, Data.census.gov.
Together, we will explore key topics, including:

Digital Equity: Examine household access to broadband through the Digital Equity Hub.
Community Resiliency: Identify the 12 risk factors affecting community resilience using My Community Explorer.
Demographics: Analyze the demographic makeup of the areas your libraries serve with Data.census.gov.

By the end of this workshop, you will have a clear understanding of where to locate various data portals, the types of information they contain, and how to effectively save and share your findings. Equip yourself with the tools to support your community and advocate for your library’s needs!
About the Presenter:
Dr. Amy Brombos is the Data Dissemination Specialist for New York State, where she plays a pivotal role in making vital data accessible to communities and organizations. Her journey in federal service began in 2018 as the Decennial Census Partnership Coordinator for New York State, where she fostered collaboration and engagement to enhance census outreach.
Before joining the federal workforce, Dr. Brombos dedicated over 20 years to academia, holding positions as a Teacher, District Data Specialist, Academic Researcher, and University Professor. She has taught courses focused on Data Use for Continuous School Improvement, Accreditation, and Strategic Planning, equipping educators and leaders with the skills to utilize data effectively.
Dr. Brombos earned her Master’s degrees in Interdisciplinary Biomedical Sciences and Secondary Science Education from the University of Hawai’i at Manoa and D’Youville University, respectively. She also holds a Doctorate in Leadership in Higher Education, reflecting her commitment to advancing educational practices and data-driven decision-making.
Live captioning will be provided.
This webinar will be recorded and a recording will be shared with all registrants afterward.

**All participants will have the option to request a certificate of attendance for 1.5 contact hours**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

CDLC Webinar: Introduction to Restorative Justice Practices
2024-11-22 11:00 - 12:15 | Online Via Zoom, NY, United States
This event will introduce restorative justice practices: what they are, where they come from, and how they can be utilized to foster safe and constructive community building, conversation, and conflict resolution. Participants will gain a basic understanding of restorative justice and several resources to explore the topic further.
Ade Byron is a dedicated DEI and Restorative Justice Practitioner, currently serving as Program Manager in the Office of Diversity, Equity, and Inclusion at Empire State University. With an extensive background in conflict resolution and mediation, Ade specializes in restorative justice and holds a BA in Restorative Justice and Conflict Resolution from Bennington College. Their previous work has explored the intersections of art, communication, healing, and conflict resolution, rooted in the fundamental human need for community.
Sponsored by the Capital Area Library Assistants.

ESLN Webinar: Unlocking the Mysteries of Directors & Officers Insurance for Libraries, Museums, and Other Cultural Organizations
2024-11-22 10:00 - 11:30 | Online Via Zoom, NY, United States
DESCRIPTION: Libraries, museums, and other cultural organizations face many of the usual legal risks of conducting business: employment-related claims, defamation and other “personal injury” claims, and claims related to actions taken by corporate officers (both directors, and trustees). They also face unique risks related to their missions to serve the public.
Because of these legal risks, trustees and directors know that having “D&O Insurance” is important, but what does it cover…and just as importantly, what DOESN’T is cover?
Join ESLN for the ninety-minute presentation on evaluating Director’s and Officers Insurance. Attendees will review:

What “D&O” typically covers;
How to inventory your institutions unique needs for D&O;
How to request quotes for coverage;
How a board can use a routine cycle of evaluating and arranging D&O.

Written materials will include a grid to assist with evaluation of policies.
Attendance will count towards mandated library trustee training.
This meeting will be recorded; please register to receive the link via email.
About the presenter: Stephanie “Cole” Adams is the attorney for the regional library councils’ “Ask the Lawyer” service. She evaluates and addresses questions about insurance coverage as part of her firms work for libraries, small businesses, and cultural institutions.

LILRC Webinar: Patents, Trademarks, and Where to Search - A Brief Tour of the USPTO New Databases
2024-11-21 10:30 - 11:45 | Online Via Zoom, NY, United States
Got a great idea for an invention? Does the library patron in front of you have one? Will Salas from Smithtown Library will show you how to direct patrons to the United States Patent and Trademark Office’s new online databases, and how to get started with a patent search. Learn about the different types of intellectual property protection available and watch as Will demonstrates how to navigate the USPTO’s new databases for information.
Will Salas is a United States Patent and Trademark Office USPTO accredited Patent and Trademark Resource Center PTRC Representative working out of The Smithtown Library. Basically, he helps inventors and entrepreneurs… at the last count about 1,300 of them since 2013.

ESLN Webinar: Reports Reimagined - Using Infographics to Showcase Library Data
2024-11-20 10:00 - 11:00 | Online Via Zoom, NY, United States
Tired of dull, uninspiring library reports? Ready to turn your data into something that grabs attention? Join us for “Reports Reimagined: Using Infographics to Showcase Library Data” and discover how to transform your statistics into visually appealing, informative infographics. This session will cover essential design principles, easy-to-use tools, and creative tips to help you craft dynamic reports that not only engage your audience but also advocate for your library program. Let your data tell a more compelling story!
Learning Outcomes:
1. Apply design principles to transform traditional library reports into visually appealing infographics.
2. Identify and utilize key tools and resources for creating dynamic, eye-catching reports with ease.
3. Create an infographic-based report that effectively communicates data and statistics.
4. Advocate for your library program by presenting data in a more engaging and impactful format.
5. Gain confidence in reimagining the presentation of library statistics to better engage stakeholders and patrons.
Presenter: After earning her MLS from the University of Pittsburgh in 1995, Roma has worn many hats in both urban and rural public libraries, from bilingual Spanish/English children’s librarian to YA/adult services librarian, assistant director, and systems librarian. Nine years ago, she added a Master of Science in Teaching from SUNY Oswego to her accomplishments and began working as a library media specialist in schools. Roma is always excited about finding new ways to make library spaces more welcoming and useful for everyone who walks through the door.
Free to all ESLN members. All attendees will receive a certificate of attendance for 1.0 hours of CE credit. Live transcription will be available.
Questions? Contact Jenn Northup (jnorthup@wnylrc.org) or Jessica Philippe (jphilippe@scrlc.org).

Webinar: From Diversity to Inclusion - How to Audit Your Collection and Why
2024-11-19 14:30 - 15:30 | Online Via Zoom, NY, United States
Webinar Description:
Join Kymberlee Powe to learn how to perform a diversity audit on your library collection.
Kym shares what a diversity audit is, why we should audit our collections, why the structure of the publishing industry may make it difficult to cultivate inclusivity, and most importantly, why it’s important to build collections that are diverse AND inclusive.
About the Presenter:
Kymberlee Powe (she/her) is the Children and Young Adult Consultant with the Connecticut State Library. Kym has given presentations and participated in panel conversations discussing literary equity and youth services at various conference which include, the American Library Association Annual Conference, the Connected Learning Summit, Niche Academy, and she has spoken for multiple School Library Journal/ Library Journal professional development courses.Kym was awarded the inaugural Judy Burroughs award by the Connecticut Crossroads Project, an award given to people whose skills and talents have had a positive effect on the greater Connecticut Community. In 2023 Kym was named a Library Journal Mover and Shaker in the education category, and this year Kym was granted the Literary Hero Award by the local organization Read to Grow.
Live captioning will be provided.
This webinar will be recorded and a recording will be shared with all registrants afterward.

**All participants will have the option to request a certificate of attendance for one contact hour.**
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

CDLC Webinar: Creating Inclusive Libraries for Patrons and Employees
2024-11-19 14:00 - 15:30 | Online Via Zoom, NY, United States
Libraries are hubs of access, collaboration, and inclusion within communities. As library teams aim to continue to meet the preferences and needs of the communities they serve, pursuing understanding of how to create neurodivergent-affirming spaces and offerings for neurodivergent patrons as well as employees is essential. Considerations related to communication, interpersonal, sensory, and behavioral preferences and characteristics will be offered, and universal approaches to increase inclusiveness across these domains will be discussed. Case presentations will allow for interactive opportunities for attendees to generate inclusive and responsive approaches that may align with their library’s patrons, employees, and communities.
About the Presenters:
Dr. Sine Rofofsky has been a librarian and educator since 1998, working in academic, public, school, and special libraries at all levels. As part of his studies and work, he focuses on Universal Design for Learning (UDL) and Diversity, Equity, and Inclusion (DEI), with a particular interest in sociocultural differences and specifically serving those who are Neurodivergent. He also serves as a peer specialist and advocates for the needs of all to achieve equity.
Dr. Lauren Lestremau Allen (she/her) is a Licensed Psychologist (NY, MD), Licensed Behavior Analyst(NY), Board Certified Behavior Analyst-Doctoral, and a Nationally Certified School Psychologist. She is an Assistant Professor and Program Coordinator in the SUNY Empire State University Applied Behavior Analysis Master of Science program and the Assistant Director of the SUNY Empire Center for Autism Advocacy: Research, Education, and Supports (CAARES), both of which prioritize
compassionate, value-driven care, and client self-advocacy and autonomy. She is a former program director and continues on the Program Services team at the Ivymount School, a K-12 special education school in Maryland, where she served K-12 students with disabilities and their families. She has also supported Autistic, Neurodivergent, and disabled clients and their families and teams across home, clinic, and outpatient hospital settings. Dr. Allen is on the New York State Association for Behavior Analysis board, acting as the Chair of the Student Activities Committee, and is a Hub Team member with ECHO Autism: Education. Dr. Allen is committed to high quality service and support delivery for Autistic individuals and individuals with developmental disabilities and is passionate about training professionals to provide affirming and client-centered care.

LILRC Webinar: Project Communication and Collaboration for Librarians
2024-11-15 10:00 - 11:30 | Online Via Zoom, NY, United States
This webinar introduces essential project management principles with a focus on effective communication and teamwork. It covers the Abilene Paradox, a common decision-making pitfall, and strategies to overcome it. Additionally, the session explores the Six Thinking Hats method by Edward de Bono, a practical tool for structured thinking, problem-solving, and brainstorming in managing project collaborations and meetings. The webinar aims to provide practical insights and techniques to help librarians enhance their project management skills, foster collaboration, and ensure successful project outcomes.
The program is presented by Prof. Rajesh Singh, Associate Professor of Library and Information Science at St. John’s University.

In-Person Workshop: Digital Reference Resources to Help Library Users
2024-11-14 10:00 - 12:00 | CLRC, 5710 Commons Park Drive, East Syracuse, NY, 13057, United States
Workshop Description:
This hands-on workshop is designed for library staff looking to elevate their reference desk interactions by using digital resources effectively. Participants will explore best practices in reference interviewing and engage in role-playing scenarios to build confidence and competence in assisting library users.
Learning Objectives:

Participants will be provided with an array of digital resources to use when conducting reference desk interactions with library users.
Participants will learn reference interview best practices to support successful library user engagement while using digital resources and technologies.
The participants will practice reference desk interactions skills through interactive role play scenarios using digital resources to answer common library user questions.

About the Presenter:
Shannon Crooks is a doctoral student at Syracuse University in the Information Science and Technology Ph.D. program. Shannon has a Bachelor’s and Master’s Degree in Social Work from Winthrop and Howard University. She received her Master’s in Library and Information Science from Syracuse University in 2018.
Before enrolling in the Ph.D. program, she worked as a librarian supervisor at an urban library in Prince George’s County, Maryland. While working in the library, she strategized how to engage and support the library community.
Shannon spent several years working as a social worker in various roles such as foster parent trainer/recruiter/licensing specialist, foster care social worker, teen mom social worker, treatment plan writer, and teen mom life skills group facilitator. Working in social work has enriched her librarianship skill set and guides her practice when working with people in library communities. Her primary research focus is community engagement.
**All participants will have the option to request a certificate of attendance for two contact hours.**
Registration Closes on November 12 @ 5 p.m.
All CLRC events are open to CLRC members and members of the Empire State Library Network.
All Attendees are expected to follow CLRC’s Code of Conduct

LILRC Webinar: Centering Community at Your Library
2024-11-13 14:00 - 15:00 | Online Via Zoom, NY, United States
Inviting our communities to lead the way can transform our libraries, making our services more inclusive, creative, and essential. But how can you put community-led methods into practice at your library? Join the co-authors of The 12 Steps to a Community-Led Library for a conversation about what community-led planning looks like in the real world, and how your library can build its capacity to start – and sustain – this important work.
Dr. Audrey Barbakoff is passionate about helping organizations build capacity for collaboration and equity by centering their communities. She is the CEO of Co/lab Capacity LLC, which offers community-centered consulting and training to libraries. With a decade of public library leadership experience and a doctorate in organizational change and leadership, she brings both a practical and scholarly lens to library development. Dr. Barbakoff holds an MLIS from the University of Washington and an EdD from the University of Southern California. Her innovative and inclusive work has been recognized by Library Journal Movers & Shakers, the Urban Libraries Council, and the Freedom to Read Foundation. She has served in a variety of service leadership roles, including the ALA Policy Corps, facilitating the ALA Emerging Leaders program, two terms on ALA Council, and chairing the Intellectual Freedom Round Table. Her newest book is The Twelve Steps to a Community-Led Library, co-authored with Dr. Noah Lenstra. In her spare time, she writes picture books; her new release is The Schlemiel Kids Save the Moon.
Dr. Noah Lenstra is an associate professor of library and information science at the University of North Carolina at Greensboro, where he brings a community organizing approach to the teaching and research of public librarianship. Since 2016, Dr. Lenstra has managed the Let’s Move in Libraries initiative, an online space for sharing stories and resources related to public library participation in community health initiatives related to food or physical activity. Dr. Lenstra holds doctoral and master’s degrees in library and information science from the University of Illinois at Urbana–Champaign. He is the co-author, with Dr. Audrey Barbakoff, of The Twelve Steps to a Community-Led Library.

ESLN Academic Leadership Series: Vision, Strategy, and Planning
2024-11-13 13:00 - 14:30 | Online Via Zoom, NY, United States
This series of six 90-minute panel discussions will feature academic library leaders from across New York State discussing various topics relevant to new and emerging leaders. Panelists represent a wide variety of academic institutions and provide a diverse set of experiences. As part of each session, participants will have opportunities to network with other new and emerging leaders through breakout rooms and small group discussions in addition to the larger panel discussion. These sessions will not be recorded.
Join us for the next event in this new series, exploring Vision, Strategy, and Planning ! This discussion will focus on how to align the library with institutional strategic goals and objectives.
Topics discussed may include:

How to effectively execute strategic plans
How to develop a vision for the library (or department)
Turning visions into reality
How to identify partners within and outside of the institution
Building and sustaining partnerships
How to align planning with the budget

Panelists: Christopher Barth (United States Military Academy at West Point); Maurini Strub (University of Rochester); Jacquie Keleher (SUNY Schenectady)
Facilitator: Rebecca Albitz (Marist College)
Free to RRLC & ESLN Members. This event will be held on Zoom Meeting; registration is required.

SCRLC's 58th Annual Meeting of the Membership: Sustainable Libraries and Organizations
2024-10-30 10:00 - 14:30 | Cornell Lab of Ornithology, 159 Sapsucker Woods Rd, Ithaca, 14850, United States
SCRLC’s 2024 annual meeting will focus on the triad of sustainability– environmental stewardship, social equity, and economic feasibly. How can libraries and other organizations do this? How can we help our communities to be resilient as the climate changes around us? What is the Sustainable Libraries Initiative? What about the Indigenous perspective? How do birds factor into sustainability? What about citizen science?
Join us for an engaging program on one of the most important issues of our time.
Objectives: At the conclusion of the program, participants will:

know how and why to participate in the Sustainable Libraries Initiative
gain ideas for implementing sustainable practices in their institutions and communities
learn about some innovative approaches to becoming sustainable
feel hopeful that we can save the world from a catastrophic climate future through changes that are within our grasp

CDLC Webinar: DHPSNY Services Information Session
2024-10-25 09:30 - 10:30 | Online Via Zoom, NY, United States
Join us for a presentation and discussion with Amanda Murray, Program Manager, Documentary Heritage and Preservation Services for New York (DHPSNY). She will provide an overview of the Planning & Assessment Services DHPSNY offers: Archival Needs Assessments, Preservation Surveys, Condition Surveys, Strategic Planning Assistance, and Foundational Planning Assistance. There will be ample time for questions. The next application deadline for these services is November 22, 2024, so this is the perfect time to learn all you need to know about the application process.

LILRC Webinar: Pillars of Creation - How the James Webb Telescope Unlocked the Secrets of the Cosmos
2024-10-24 14:00 - 15:00 | Online Via Zoom, NY, United States
Join LILRC as we welcome bestselling science writer Richard Panek to discuss his new book, Pillars of Creation, which is already receiving enthusiastic praise in review publications. LILRC members who attend are eligible to win door prize copies of the book!
Advance Praise for Pillars of Creation
“[An] accessible account of how the Webb telescope has revolutionized the field of astronomy…. Panek tells the story with infectious enthusiasm… An essential read for anyone interested in the new frontiers of science, written with clarity and authority.”
Kirkus Reviews (starred review)
“In this stellar account, science writer Panek…offers a wondrous overview of Webb’s major breakthroughs… Brimming with the excitement of scientific discovery, this soars.”
Publishers Weekly (starred review)
Richard Panek is the author of numerous books including The 4% Universe: Dark Matter, Dark Energy, and the Race to Discover the Rest of Reality, which won the American Institute of Physics communication award and was longlisted for the Royal Society Prize for Science Books. The recipient of fellowships from the John Simon Guggenheim Foundation (in Science Writing) and the New York Foundation for the Arts as well as an Antarctic Artists and Writers grant from the National Science Foundation, he is also the co-author with Temple Grandin of The Autistic Brain: Thinking Across the Spectrum, a New York Times bestseller. His own books have been translated into sixteen languages, and his writing about science and culture has appeared in publications including the New York Times, the Washington Post, Scientific American, Discover, Smithsonian, Natural History, Esquire, and Outside. He lives in New York City.
This program is being presented in cooperation with NASA’s Solar System Ambassador program.

In-Person RRLC Workshop: Library Customer Service Skills - Improving Patron Experiences
2024-10-24 13:00 - 15:00 | Rochester Regional Library Council, 3445 Winton Place, Suite 204, Rochester, NY, 14623
What is excellent customer service in a library? How do you create a positive experience for your patrons? Whether you are new to customer service or just brushing up those skills, this interactive session will help you develop exceptional customer service skills that create an effective, efficient, and inclusive experience for all patrons.
Session topics include:
– Excellent Customer Service: Describe the elements that create an excellent customer experience for library patrons
– Diverse Patrons: Identify different patron groups, including their unique needs, and develop strategies to provide them with excellent customer service
– Effective Communication: Practice active listening, as well as verbal and non-verbal communication skills
– Handling Difficult Situations: Discuss strategies for managing stressful interactions and resolving conflicts
This session uses short presentations, interactive activities, and group discussions to engage you in key customer service concepts and practices. Participants will build knowledge and skills which can be immediately applied to make meaningful enhancements in the workplace.
Presenter: Elaine Ellis, Senior Learning Consultant

Free to RRLC & ESLN Members.
All attendees will receive a certificate of attendance for 2 hours of CE credit.
This is an in-person event; registration is required and the event will not be recorded.

DHPSNY Workshop: Caring for Photograph Collections
2024-10-23 10:00 - 16:00 | CLRC, 5710 Commons Park Drive, East Syracuse, NY, 13057, United States
Description
Photographs are ubiquitous in collections, and managing and caring for these materials present unique challenges. This workshop will cover the basics of care and management for photographic collections. We will discuss how photographic collections are defined and described, spend time looking at different types of photographic materials, and consider how materials impact preservation, storage, and housing decisions. Emphasis will be given to scalable solutions for preservation. A hands-on housing activity will provide participants with experience creating enclosures.
Presenter
Amanda Murray, Program Manager, DHPSNY

LILRC Webinar: AI and Workforce Development in Libraries - Overcoming Barriers and Embracing Lifelong Learning
2024-10-22 14:00 - 15:00 | Online Via Zoom, NY, United States
This webinar addresses the diverse needs of library professionals at various career stages, focusing on integrating AI technologies into libraries. The presentation explores the unique challenges of workforce development in the library sector, identifying and strategizing ways to overcome barriers to technology adoption. A significant emphasis is placed on adult learning principles, acknowledging the varied learning styles and experiences of adult learners.
Key topics include understanding AI fundamentals, overcoming psychological and institutional barriers, effective adult learning strategies in technology training, and implementing ethical AI practices. This program aims to equip librarians with the necessary skills and knowledge to “future-proof” their career.
Dr. Leo Lo serves as the Dean and Professor at the College of University Libraries and Learning Sciences at the University of New Mexico. He is also the President-Elect of the Association of College & Research Libraries (ACRL). Currently, he leads his university’s AI Empowerment Initiatives, which aim to elevate the community’s AI literacy and teach intelligent, responsible use of the technology. Dr. Lo holds a doctorate degree in Higher Education Management from the University of Pennsylvania, an MLIS from Florida State University, and master’s degrees in both Screenwriting and Survey Research.
