As competition increases for library budgets and people question the relevance of libraries for information gathering, customer service is the difference between satisfied patrons who look to the library for…

This webinar addresses the diverse needs of library professionals at various career stages, focusing on integrating AI technologies into libraries. The presentation explores the unique challenges of workforce development in…

Description Photographs are ubiquitous in collections, and managing and caring for these materials present unique challenges. This workshop will cover the basics of care and management for photographic collections. We…

What is excellent customer service in a library? How do you create a positive experience for your patrons? Whether you are new to customer service or just brushing up those…

Join LILRC as we welcome bestselling science writer Richard Panek to discuss his new book, Pillars of Creation, which is already receiving enthusiastic praise in review publications. LILRC members who attend…

Join us for a presentation and discussion with Amanda Murray, Program Manager, Documentary Heritage and Preservation Services for New York (DHPSNY). She will provide an overview of the Planning & Assessment…

SCRLC's 2024 annual meeting will focus on the triad of sustainability-- environmental stewardship, social equity, and economic feasibly. How can libraries and other organizations do this? How can we help…

This series of six 90-minute panel discussions will feature academic library leaders from across New York State discussing various topics relevant to new and emerging leaders. Panelists represent a wide…

Inviting our communities to lead the way can transform our libraries, making our services more inclusive, creative, and essential. But how can you put community-led methods into practice at your…